Privacy Policy
Effective Date: March 2026
1. Who We Are
Total Clean 378 Village Square Orinda, CA 94563 (925) 376-1004 info@totalclean-solution.com
Website: https://clean.totalclean-solution.com
Total Clean provides residential cleaning services throughout the East Bay Area.
2. Information We Collect
We may collect the following information when you use our website:
This information is collected when you:
3. How We Use Your Information
We use collected information to:
We do not sell personal information.
4. Cookies & Tracking Technologies
Our website may use:
Cookies help us:
You may disable cookies through your browser settings.
5. Embedded Content
Pages on this website may include embedded content (such as videos or maps). Embedded content behaves as if you visited the third-party website directly.
Those websites may collect data and use cookies independently.
6. Data Retention
We retain personal information only as long as necessary to:
If comments are enabled, comment data may be retained indefinitely for moderation purposes.
7. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
To submit a request, contact:
info@totalclean-solution.com (925) 376-1004
We will respond to verifiable consumer requests within 45 days. We will not discriminate against you for exercising your privacy rights.
We do not sell or share personal information for cross-context behavioral advertising.
8. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. However, no internet transmission is completely secure.
9. Communication Consent
By submitting your contact information, you consent to be contacted by Total Clean via:
You may opt out at any time.
10. Text Messaging Consent & SMS Privacy
By opting in to receive text messages from Total Clean, you consent to receive recurring automated text messages related to your service requests, appointment scheduling, estimates, and service-related updates. Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at info@totalclean-solution.com or (925) 376-1004.
Mobile information collected through text messaging opt-in will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number and opting in to text messaging, you confirm that you are the account holder for the mobile number provided or that you have authorization from the account holder to receive text messages at that number.
Consent to receive text messages is not a condition of purchasing any services from Total Clean.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of this website constitutes acceptance of the updated policy.
12. Contact Us
Total Clean 378 Village Square Orinda, CA 94563 (925) 376-1004 info@totalclean-solution.com