TERMS & CONDITIONS

Terms & Conditions

Effective Date: March 2026

1. Website Use

This website is provided for informational purposes and to allow users to request residential cleaning estimates.

You agree not to:

  • Submit false information
  • Misuse website forms
  • Attempt unauthorized access

2. Estimates & Scheduling

  • All cleaning estimates are non-binding.
  • Pricing and scope are finalized based on service details and property condition.
  • Submitting a form does not create a contract.
  • Service availability is not guaranteed until confirmed.

All work is subject to a separate service agreement.

3. Service Disclaimer

Total Clean provides residential cleaning services.

Results may vary depending on:

  • Property condition
  • Level of buildup
  • Materials and surfaces
  • Access to the property

We do not guarantee specific outcomes beyond reasonable professional standards.

4. Payment Terms

Payment terms are provided at the time of scheduling.

Late cancellations, lock-out situations, or schedule changes may be subject to fees as disclosed during booking.

5. Communication Authorization

By submitting contact information, you authorize Total Clean to communicate regarding:

  • Estimates
  • Scheduling
  • Service updates

Communications may be made via phone (including calls from call tracking numbers), email, or text message. You may opt out at any time.

6. Text Messaging Consent

By checking the “I agree to receive text messages from Total Clean” option on any form, you expressly consent to receive recurring automated text messages from Total Clean regarding estimates, scheduling, and service updates. Message frequency may vary. Message and data rates may apply.

You may revoke consent at any time by replying STOP to any message. For help, reply HELP or contact us at info@totalclean-solution.com or (925) 694-0605.

Consent to receive text messages is not required to purchase services from Total Clean.

7. Intellectual Property

All website content, including text, images, logos, and design, is the property of Total Clean and may not be reused without written permission.

8. Limitation of Liability

Total Clean is not responsible for:

  • Website interruptions
  • Technical errors
  • Third-party website content
  • Indirect damages related to website use

Use of this website is at your own risk.

9. Governing Law

These Terms are governed by the laws of the State of California.

10. Contact Information

Total Clean 378 Village Square Orinda, CA 94563 (925) 694-0605 info@totalclean-solution.com